Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115

Last updated: Jul 2, 2023

The video is about a conversation with Mark Goulston, a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset, who shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality. The video covers topics such as surgical empathy, the Michelangelo Mindset, and how to create a conversation that helps people feel understood and supported.

This video by Mikhaila Peterson was published on Sep 21, 2021.
Video length: 59:30.

The video is about a conversation between Mikhaila Peterson and Mark Goulston, an FBI negotiation trainer and executive coach.

They discuss the importance of empathy in understanding and helping people who are struggling with depression and suicidality. Goulston shares his experience as a former FBI hostage negotiation trainer and his work in developing the concept of "surgical empathy." They also discuss the importance of creating a conversation that is tailored to the individual and using tactics to communicate effectively with bullies. Goulston is praised for his ability to read people and have them react in the way he wants.

The video is intended to benefit everyone who wants to improve their communication skills and help people who are struggling with mental health issues.

  • Mark Goulston is a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset.
  • He shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • The video covers topics such as surgical empathy, the Michelangelo Mindset, and how to create a conversation that helps people feel understood and supported.

Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 - YouTube

Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 002

Section 1: Introduction

  • The video is about a conversation with Mark Goulston, a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset, who shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • The video covers topics such as surgical empathy, the Michelangelo Mindset, and how to create a conversation that helps people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 005

Section 2: Understanding and Communicating with People Struggling with Depression and Suicidality

  • Mark Goulston shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • He emphasizes the importance of surgical empathy, which involves actively listening to the other person and trying to understand their perspective.
  • He also talks about the Michelangelo Mindset, which involves helping people see their own potential and encouraging them to pursue their goals.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 007

Section 3: Creating a Conversation that Helps People Feel Understood and Supported

  • Mark Goulston shares techniques for creating a conversation that helps people feel understood and supported.
  • He emphasizes the importance of active listening and asking open-ended questions to encourage the other person to share their thoughts and feelings.
  • He also talks about the importance of validating the other person's emotions and showing empathy and understanding.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 010

Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 - YouTube

Section 4: Conclusion

  • The video concludes with Mark Goulston emphasizing the importance of creating a relationship built on generosity and helping others.
  • He encourages viewers to use the techniques and insights shared in the video to create conversations that help people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 012

The Importance of Self-Awareness

  • Having self-awareness is crucial for effective communication.
  • Being pushy or anxious can make you come off as hungry and less attractive.
  • Having a beginner's mindset means being curious and open to learning.
  • Self-awareness can help you understand and respond to others' needs and feelings.
  • By being aware of your own emotions and reactions, you can better connect with others.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 015

Creating a Wild Yes

  • A wild yes is a response that is unexpected and captures someone's attention.
  • It can be achieved by expanding mental real estate in people's minds.
  • Twisting familiar concepts or ideas can create more mental real estate.
  • A wild yes can be achieved by coming up with something that seems familiar but is then twisted to create more mental real estate.
  • Creating a wild yes can help you connect with others and make a lasting impression.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 017

Talking to Crazy

  • Talking to crazy is a book that deals with how to deal with people who drive you crazy.
  • The title of the book was changed in Russia, which made it go viral.
  • The book's title was changed to "How to Talk to [ __ ]" in Russia, which made it more appealing to a wider audience.
  • The book's title was changed to "How to Talk to [ __ ]" in Russia, which made it more relatable to people who deal with difficult situations.
  • The book's title was changed to "How to Talk to [ __ ]" in Russia, which made it more appealing to people who are looking for practical advice on how to deal with difficult situations.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 020

Get Even Plus 10

  • Get Even Plus 10 is a book that teaches people how to never be taken advantage of or bullied again.
  • The book's title is catchy and attention-grabbing, which can help it become a bestseller.
  • The book's title is catchy and attention-grabbing, which can help it stand out in a crowded market.
  • The book's title is catchy and attention-grabbing, which can help it appeal to people who are looking for practical advice on how to deal with difficult situations.
  • The book's title is catchy and attention-grabbing, which can help it become a bestseller and reach a wider audience.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 023

Introduction

  • The video is about a conversation with Mark Goulston, a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset, who shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • The video covers topics such as surgical empathy, the Michelangelo Mindset, and how to create a conversation that helps people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 025

Mark Goulston's Background

  • Mark Goulston was a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset.
  • He is known for his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 028

The O.J. Simpson Trial

  • The O.J. Simpson trial was a high-profile criminal trial in the United States in 1995.
  • It involved the murder of Nicole Brown Simpson and Ron Goldman and the acquittal of O.J. Simpson on all charges.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 030

Detective Mark Furman and the Fifth Amendment

  • Detective Mark Furman was one of the characters in the O.J. Simpson trial.
  • He was questioned by a famous lawyer, F. Lee Bailey, and took the Fifth Amendment, which protects individuals from self-incrimination.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 033

Mark Goulston's Experience with Detective Mark Furman

  • Mark Goulston was sequestered in the top floor of the criminal courts building during the O.J. Simpson trial.
  • He was accused by F. Lee Bailey of drugging him or coaching him in his testimony during the cross-examination earlier in the trial.
  • Detective Mark Furman came on the stand and seemed like John Wayne, strong and confident.
  • Goulston was subpoenaed to see if he did anything with Furman, but the subpoena never reached him because it went to a building that fell down in the 1994 earthquake.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 035

Section 1: Understanding and Communicating with People Struggling with Depression and Suicidality

  • Mark Goulston, a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset, shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • The video covers topics such as surgical empathy, the Michelangelo Mindset, and how to create a conversation that helps people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 038

Section 2: Surgical Empathy

  • Surgical empathy is a technique used to understand and communicate with people who are struggling with depression and suicidality.
  • It involves making statements instead of asking questions and putting a hook in someone's neck to reel them in.
  • The goal of surgical empathy is to find out a person's relationship with someone else, such as a detective.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 041

Section 3: The Michelangelo Mindset

  • The Michelangelo Mindset is a technique used to understand and communicate with people who are struggling with depression and suicidality.
  • It involves looking into someone's eyes and blinking to keep them engaged.
  • The goal of the Michelangelo Mindset is to create a conversation that helps people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 043

Section 4: Creating a Conversation that Helps People Feel Understood and Supported

  • Creating a conversation that helps people feel understood and supported involves using surgical empathy and the Michelangelo Mindset.
  • It involves making statements instead of asking questions and putting a hook in someone's neck to reel them in.
  • The goal of creating a conversation that helps people feel understood and supported is to find out a person's relationship with someone else and to create a conversation that helps them feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 046

Mark Goulston's Insights and Techniques for Understanding and Communicating with People Struggling with Depression and Suicidality

  • Mark Goulston, a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset, shared his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • He emphasized the importance of surgical empathy, which involves understanding and acknowledging the emotions and experiences of others without judgment or criticism.
  • Goulston also discussed the Michelangelo Mindset, which involves seeing oneself as a work of art that is constantly evolving and improving.
  • He emphasized the importance of creating a conversation that helps people feel understood and supported, rather than just trying to fix or solve their problems.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 048

Mikhaila Peterson's Story

  • Mikhaila Peterson dropped out of medical school twice and graduated.
  • She took a leave of absence from medical school and worked in blue-collar jobs.
  • She returned to medical school and lasted for another three months.
  • She asked for a second leave of absence and was kicked out of medical school.
  • She felt like she had been kicked out of medical school and felt worthless.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 051

Mark Goulston's Story

  • Mark Goulston is a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset.
  • He shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • He talks about the importance of surgical empathy in understanding and communicating with people who are struggling with depression and suicidality.
  • He talks about the Michelangelo Mindset and how it can help people feel understood and supported.
  • He talks about how to create a conversation that helps people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 053

Mikhaila Peterson's Emotional State

  • Mikhaila Peterson is emotionally stable.
  • She is able to share her story and get emotional about it.
  • She is able to understand and communicate with people who are struggling with depression and suicidality.
  • She is able to create a conversation that helps people feel understood and supported.
  • She is able to feel understood and supported by others.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 056

Mark Goulston's Techniques

  • Mark Goulston talks about the importance of surgical empathy in understanding and communicating with people who are struggling with depression and suicidality.
  • He talks about the Michelangelo Mindset and how it can help people feel understood and supported.
  • He talks about how to create a conversation that helps people feel understood and supported.
  • He talks about the importance of understanding and communicating with people who are struggling with depression and suicidality.
  • He talks about the importance of creating a conversation that helps people feel understood and supported.
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 059

Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 - YouTube

  • Mark Goulston is a former FBI hostage negotiation trainer and creator of the Michelangelo Mindset.
  • He shares his insights and techniques for understanding and communicating with people who are struggling with depression and suicidality.
  • The video covers topics such as surgical empathy, the Michelangelo Mindset, and how to create a conversation that helps people feel understood and supported.
  • Goulston emphasizes the importance of active listening and non-judgmental communication in understanding and helping people who are struggling.
  • He also discusses the importance of empathy in understanding and connecting with people who are struggling, and how to use empathy to create a sense of safety and trust in a conversation.

Watch the video on YouTube:
Conversation Tricks From An FBI Negotiation Trainer | Mark Goulston - MP Podcast #115 - YouTube

Related summaries of videos:

1