Secret Service Agent REVEALS How To Read Anyone & SPOT A LIAR | Evy Poumpouras & Jay Shetty

Last updated: Jun 1, 2023

The video is an interview with former Secret Service special agent Evy Poumpouras, who shares insights and skills from her experience protecting presidents and conducting criminal investigations to help people prepare for stressful situations, read people, and make a difference in their lives.

The video features an interview with Evy Poumpouras, a former Secret Service special agent who shares insights and skills from her experience in protecting presidents and executing complex criminal investigations. She discusses her new book, "Becoming Bulletproof," which teaches readers how to protect themselves, read people, influence situations, and live fiercely. Poumpouras emphasizes the importance of adapting to different people and situations while remaining authentic and compassionate. She also shares tips on how to spot a liar and read body language.

  • Former Secret Service special agent Evy Poumpouras shares insights and skills from her experience protecting presidents and conducting criminal investigations.
  • Evy emphasizes the importance of being adaptable and authentic in different situations.
  • Reading people is about paying attention to their behavior and body language.
  • Liars often exhibit behaviors that are different from their baseline behavior.
  • Empathy builds rapport and trust, and people open up more when they trust you.
  • Connecting with people comes from an authentic place, and people can tell when someone is being genuine or not.
  • Evy's parents instilled a strong work ethic in her, and she worked hard to gain experience and connections.
  • Evy's work in law enforcement was driven by her desire to make a difference and help people.
  • Evy learned the importance of hard work, dedication, and sacrifice in achieving success, and that anyone can achieve success and make a difference with the right mindset and work ethic.

Secret Service Agent REVEALS How To Read Anyone & SPOT A LIAR | Evy Poumpouras & Jay Shetty - YouTube

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Introduction

  • Former Secret Service special agent Evy Poumpouras is the guest.
  • She shares insights and skills from her experience protecting presidents and conducting criminal investigations.
  • Her book, "Becoming Bulletproof," teaches people how to prepare for stressful situations, read people, and make a difference in their lives.
  • Evy holds multiple degrees, including a Master of Science in Journalism and a Master of Arts in Forensic Psychology.
  • She emphasizes the importance of being adaptable and authentic in different situations.
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Adapting to Different Situations

  • People have different versions of themselves.
  • Evy learned this while interviewing hundreds of people as a polygraph examiner and interrogator for the Secret Service.
  • She adapts her behavior to different people and situations while still being authentic.
  • Adapting strengthens relationships and communication skills.
  • Successful interviewers are perceived as competent and warm, not fear-based or intimidating.
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Reading People

  • Reading people is about paying attention to their behavior and body language.
  • People's behavior can reveal their intentions and emotions.
  • Micro-expressions can reveal hidden emotions.
  • People's body language can reveal their confidence level and comfort level.
  • It's important to establish a baseline for someone's behavior before trying to read them.
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Secret Service Agent REVEALS How To Read Anyone & SPOT A LIAR | Evy Poumpouras & Jay Shetty - YouTube

Spotting a Liar

  • Liars often exhibit behaviors that are different from their baseline behavior.
  • They may avoid eye contact, touch their face, or fidget.
  • Liars may also use language that is vague or overly detailed.
  • It's important to ask open-ended questions and listen carefully to the answers.
  • It's also important to consider the context and motivation behind someone's behavior.
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Connecting with People

  • People want to feel understood and heard.
  • Confrontational conversations happen when both parties are trying to push their ideas.
  • The best interviewers make people feel understood.
  • Empathy draws information out of people.
  • Interrogation and interviewing are interchangeable.
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Using Empathy and Compassion

  • Empathy builds rapport and trust.
  • People open up more when they trust you.
  • Using empathy and compassion can help you connect with people.
  • Manipulating people with these skills will eventually backfire.
  • Listening to what the other person is saying can help you negotiate better.
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Authenticity and Genuine Connection

  • Connecting with people comes from an authentic place.
  • People can tell when someone is being genuine or not.
  • The truth is simple, and you don't have to work hard to sell it.
  • Red flags go up when someone is trying too hard to sell you something.
  • Being truthful and genuine doesn't require a hard sell.
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Conclusion

  • Connecting with people requires empathy, compassion, and authenticity.
  • People want to feel understood and heard, and using these skills can help you achieve that.
  • Manipulating people with these skills will eventually backfire.
  • Being truthful and genuine doesn't require a hard sell.
  • Listening to what the other person is saying can help you negotiate better.
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Background and Inspiration

  • Evy's parents were immigrants from Greece and grew up in poverty.
  • Evy grew up in a high crime and poor area in New York City.
  • Evy was inspired by Greek mythology and heroes, and wanted to be courageous and brave.
  • Evy wanted to protect her family and help them have a better life.
  • Evy had no prior knowledge or interest in law enforcement, but wanted to serve and help people.
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Work Ethic and Drive

  • Evy's parents instilled a strong work ethic in her.
  • Evy worked hard and did internships for free to gain experience and connections.
  • Evy had no network or access to influential people, but was determined to succeed.
  • Evy was motivated by the struggles she and her family faced, and wanted to make a meaningful difference.
  • Evy's mindset was "why not" when it came to pursuing opportunities and helping others.
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Law Enforcement Career

  • Evy started her career in the New York City Police Department.
  • Evy had no prior interest in law enforcement, but found it to be a way to serve and protect people.
  • Evy eventually joined the Secret Service and protected presidents and conducted criminal investigations.
  • Evy's work in law enforcement was driven by her desire to make a difference and help people.
  • Evy's work required a lot of hard work, dedication, and sacrifice.
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Lessons Learned

  • Evy learned the importance of hard work, dedication, and sacrifice in achieving success.
  • Evy learned the value of connections and networking in pursuing opportunities.
  • Evy learned the importance of serving and helping others in a meaningful way.
  • Evy learned that anyone can achieve success and make a difference with the right mindset and work ethic.
  • Evy's experiences taught her to be fearless and to not let fear hold her back from pursuing her goals.
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Background and Career Path

  • Simultaneously applied to the US Secret Service with a book on international careers and speaking multiple languages.
  • Studied government and international affairs and sent out 300 resumes after graduation.
  • Received 25 rejection letters and 7 replies, one of which was from the Secret Service.
  • Family was upset with her decision to join the NYPD and questioned her ability to get hired.
  • Learned to tune people out and follow her own instincts.
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Mistakes in Reading People

  • Biggest challenge is knowing if someone is telling the truth or if they can be trusted.
  • Applies to hiring for a company, dating, or any situation where trust is important.
  • Mistakes include relying on first impressions, not paying attention to body language, and not asking enough questions.
  • People can also be influenced by their own biases and assumptions.
  • It's important to be aware of these mistakes and actively work to overcome them.
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Reading Body Language

  • Body language can reveal a lot about a person's thoughts and emotions.
  • Nonverbal cues include facial expressions, posture, and gestures.
  • It's important to look for clusters of behavior rather than individual cues.
  • For example, crossed arms could indicate defensiveness or discomfort, but it could also just be a comfortable position.
  • Context is also important in interpreting body language.
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Spotting a Liar

  • Liars often exhibit behaviors such as avoiding eye contact, fidgeting, and using overly formal language.
  • They may also repeat questions or use filler words to buy time.
  • It's important to establish a baseline of behavior for the person before trying to spot lies.
  • It's also important to consider the context and motivation for lying.
  • Ultimately, it's difficult to spot a liar with 100% accuracy, but being aware of these behaviors can help.
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Assessing People and Relationships

  • Importance of assessing people in personal and business relationships
  • Constantly assessing everything and everyone around you
  • Biggest mistake is not looking at the actions of a person
  • People mix the individual with the actions
  • Be careful when somebody shows you things through action
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Reading People's Actions

  • Looking at people's actions to assess them
  • People make excuses for others because it's in their benefit
  • Be careful when somebody shows you things through action
  • Believe in the actions people present to you
  • Signs are there, but people choose not to read them
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Reading People in Interviews

  • Importance of making people feel comfortable in interviews
  • Majority of people will tell some form of lie or embellish in interviews
  • Body language is super important in interviews
  • Try to talk to people in person for in-person interviews
  • Feeling people out in person is important
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